At InTheBoro.co.uk, we connect you with a variety of independent sellers. Because of this, all returns are handled directly between you and the individual seller from whom you made your purchase. InTheBoro.co.uk is not involved in the returns process and cannot accept returns on behalf of sellers.
To initiate a return, please contact the seller directly. You can usually do this through the platform’s messaging system, or via the contact information provided on their seller profile or order confirmation. When contacting the seller, please provide your order number, the item you wish to return, and the reason for the return.
Each seller on InTheBoro.co.uk is responsible for establishing their own return policy. These policies may vary, so we encourage you to review the seller’s specific return policy before making a purchase. Information about a seller’s return policy can usually be found on their shop page, product listings, or by contacting them directly.
Sellers are expected to handle returns fairly and in a timely manner, and in accordance with their stated policies. While InTheBoro.co.uk is not responsible for the outcome of the return process, we encourage both buyers and sellers to communicate openly and respectfully to resolve any issues that may arise. If you experience a problem with a seller regarding a return, please contact them directly to attempt to resolve the issue. In cases of unresolved disputes, you may wish to consult our Terms and Conditions for further guidance.